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James Sciortino

Sr. Manager, IT Services and Delivery Lead.

James Sciortino

I’m an IT infrastructure, security, and service-delivery leader with 10+ years of enterprise technology experience, including pharmaceutical environments at Arvinas and Alexion. I lead enterprise network and cloud modernization, aligning technology decisions with business priorities and focusing on security, resilience, governance, and reliable service delivery. My immediate team includes one employee and two dedicated full-time MSP resources; my broader MSP oversight covers 20+ consultants across two providers. I combine people leadership and vendor oversight with hands-on experience across AWS, Azure, enterprise networks, and security platforms. I lead ServiceNow CMDB and ITIL-aligned change management, support digital workplace services through Intune, Windows Autopilot, and Windows 365, and automate employee and consultant onboarding and offboarding with Microsoft Power Automate. My goal is to connect infrastructure strategy with dependable day-to-day operations and the needs of the business.

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What I Do

Cloud Computing

Extensive experience administering Microsoft Azure for the Enterprise via PowerShell, Azure CLI, Azure portal, and Azure Resource Manager templates.

Network Engineering

Over 9 years of network engineering experience designing, implementing and monitoring Enterprise LAN / WAN solutions with Cisco, Meraki, Palo Alto Networks, Zscaler and more.

Cyber Security

Dedicated to strong safe cyber security through the implementation of fundamental NIST strategies and subscribing to OWASP fundamentals.

DevOps

Passion to practice DevOps through enterprise automation and contribute to CI/CD pipelines.

Active certifications

Previously earned

Previously earned · January 2021

Microsoft Certified: Azure Administrator Associate

Azure Administrator Associate

Microsoft

Previously earned · April 2020

Palo Alto Networks Certified Network Security Engineer (PCNSE)

PCNSE

Palo Alto Networks

Resume

IT Infrastructure, Security & Service Delivery Leadership
Download Résumé (PDF)

Professional experience

Arvinas

February 2022 – Present

April 2025 – Present

Sr. Manager, IT Services and Delivery Lead

  • Lead an immediate team of one employee and two dedicated full-time MSP resources, with broader oversight of 20+ consultants across two MSPs supporting helpdesk, desktop services, and infrastructure operations.
  • Manage AWS and Azure platforms and coordinate service delivery across cloud and on-premises VMware environments.
  • Established a ServiceNow CMDB and ITIL-aligned change management in 2026; led the enterprise ticketing migration to ServiceNow.
  • Deployed Windows Autopilot and Windows 365 VDI for enterprise endpoint and desktop services.
  • Automated employee and consultant onboarding and offboarding using Microsoft Power Automate.

February 2022 – April 2025

Senior Network Engineer

  • Modernized campus networks with Cisco Meraki, dynamic VLAN assignments, segmentation, and Cisco Catalyst 9500 core switching.
  • Replaced perimeter firewalls with Palo Alto Networks NGFWs and deployed Zscaler ZIA/ZPA for zero trust access.
  • Developed an SD-WAN strategy for site and cloud connectivity and redesigned Azure production virtual networks using a hub-and-spoke architecture.

Presidio

April 2019 – February 2022

August 2021 – February 2022

Senior Network Engineer

  • Developed REST API automation for Cisco DNA Center and IOS-XE and maintained an SD-Access QA environment.
  • Configured Cisco ISE security capabilities and supported 802.1X deployment for Windows and macOS endpoints.

April 2019 – August 2021

Network Engineer

  • Contributed to an SD-Access LAN refresh for an Ivy League university spanning 400+ buildings.
  • Tested network designs for SDLC documentation and supported Palo Alto segmentation, Cisco ISE, and F5 LTM architecture.

Alexion Pharmaceuticals, Inc.

March 2015 – April 2019

March 2015 – April 2019

Network Engineer

  • Served as lead engineer for a CloudGenix SD-WAN deployment across 20+ global sites, with Tier 3 routing, switching, and firewall support.
  • Onboarded 250+ Cisco devices to Cisco ISE for TACACS+ administration and managed an offshore provider for daily operations.
  • Supported AWS VPC network and security design, GlobalProtect VPN, and isolated manufacturing networks under an SDLC framework.

Education

Southern Connecticut State University

Bachelor of Science in Sociology, honors · June 2010

Focus on statistical analysis

Active certifications

Certified Information Systems Security Professional (CISSP)

Active
ISC2

Cisco Certified Network Professional Security (CCNP Security)

Active · Valid through March 7, 2029
Cisco

Cisco Certified Network Professional Enterprise (CCNP Enterprise)

Active · Valid through March 7, 2029
Cisco

CCNA Automation

Active · Valid through March 7, 2029
Cisco

Previously earned

Microsoft Certified: Azure Administrator Associate

Previously earned · January 2021
Microsoft

Palo Alto Networks Certified Network Security Engineer (PCNSE)

Previously earned · April 2020
Palo Alto Networks

Blog

Tech Thoughts
Network Security
Cisco ISE 3.5 ZTP on standalone ESXi: a configuration file and one VM setting
08 Nov 2026

Cisco ISE 3.5 ZTP on standalone ESXi: a configuration file and one VM setting
Firewalls Network Security Networking Security
Getting Started With Cisco Secure Firewall
14 Aug 2025

Getting Started With Cisco Secure Firewall
Firewalls Network Security Networking Security
Installing The Cisco Secure Firewall
02 Feb 2023

Installing The Cisco Secure Firewall
See All Posts

Contact

Get in Touch

Connecticut

Let’s Connect

For conversations about IT leadership, enterprise infrastructure modernization, and professional collaboration, please get in touch.

Prefer email? Email me.

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